Frequently Asked Questions
If you have any questions or doubts, feel free to read through our Frequently Asked Questions for more information!
We recommend that you check with your insurer if they cover TCM treatments, along with the criteria needed to treat, specific items that the insurer cover, the conditions they cover and the claim limits on your insurance.
Insurance claims for TCM require the clinic and it’s physicians to be registered with the TCM Practioner’s board. Yi TCM is a licensed TCM clinic registered with the TCM practitioner’s board. Our TCM physicians are licensed too.
Yes of course! Our physicians are locally trained in NTU and furthered their studies in China for numerous years. Hence they are bilingual and some can even handle dialect
Of course you can! You can look at our Physician’s availability in the clinic calendar and select your preferred time slot! Click the following physician’s name to make your appointment!
Physician Frederick Koh 许医师
Physician Rou Yi 丁医师 @ Raffles
Physician Rou Yi 丁医师 @ 111
Physician Sheryl Tay 郑医师 @ Raffles
Physician Sheryl Tay 郑医师 @ 111
Physician Tan Kang Ting 陈医师 @ Raffles
Physician Tan Kang Ting 陈医师 @ 111
Physician Aileen Chua LL蔡医师
Physician Peh Tian Chi 白医师
Physician Na Yi Ting 蓝医师 @ 111
Physician Na Yi Ting 蓝医师 @ NSC
Yes! You can whatsapp us and let us know when you would like to change your appointment. You won’t be able to do it on your own online, but you may book another preferred slot and let us know to cancel the previous.
Click here to Whatsapp 8511 0418 TripleOne Somerset
Click here to Whatsapp 8511 7466 Novena Specialist Centre
Click here to Whatsapp 8511 2559 Raffles Place
Yes, there are weekend surcharges for Chief and Principal Physicians.
Yes there is! We currently offer 20% off consultations and treatments on weekdays, as well as 10% off packages 🙂
Please note that the discounts are not applicable with other existing promotions or discounts, and are also not applicable for Chief and Principal Physicians.
Yes we do! Some male patients with sperm quality concerns see us for treatments.
The medication is $14 a day, customised blend of prescription based on your condition. If you have budget concerns, please highlight to our physician, so they can devise a treatment within your budget accordingly.
Yes of course! Our physicians are experienced with looking at blood tests and relevant reports for your fertility journey. So please be rest assured to bring them for an in-depth consultation with our physicians. 🙂
At Yi TCM, we do pain management and other ailments too. Our physicians have special interest in fertility but they are also trained in other fields to handle your other health concerns too. In general, each consult entails a holistic approach to correcting your general health and well being. Patients with fertility concerns can spend a little more time asking more about their current conditions and we will do our best to plan the best course of treatment for our patients.
You will be unable to move with the acupuncture needles in the body. We leave a service bell by your hand if you need us you can call us with the bell. As for the washroom, it is advised to visit the washroom before your acupuncture treatment
It will be advisable to wait for two hours before you shower after your acupuncture to ensure that the puncture wounds are fully closed to prevent any infection
No, you don’t have to. Your customized powdered medicine has been packed into sachets. All you have to do is mix it with warm water and drink. It has been made convenient and hassle free for working adults.
They should be taken two hours apart. But please let our physician know of any western medication you are currently on so they can better advise on how to take the medication and take into consideration before giving you your prescription.
Due to rising prices of herbs, Yi TCM has absorbed the costs of medication and kept prices of Chinese medication constant at $14 (plus GST) a day. Hence, we are unable to offer any discounts on our medication.
It is not advisable to do so. It is suggested to be taken after food.